Privacy Policy

Effective Date: 1 January 2025
At Flexonova PLT (operating as Indigital), accessible from https://indigital.my, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. If you do not agree with the terms of this policy, please do not access or use the site.

1. Information We Collect

When you interact with our website or contact us via forms, we may collect the following information:

Your name
Email address
Phone number
Company and job title (if applicable)
Your selected service or area of interest
Any information you include in your message

We do not collect sensitive personal data (e.g., national ID, health, or financial information).

2. How We Use Your Information

We use the data we collect to:

Respond to inquiries and provide requested services
Communicate with you regarding your interest or engagement
Send marketing emails (if you opt in)
Analyze website performance and user behavior via analytics tools
Improve our services and marketing campaigns

3. Use of Cookies and Tracking Technologies

We use cookies and third-party tools to track activity on our site, including:

Google Analytics – to understand user behavior and site performance
Meta Pixel (Facebook) – to track conversions and optimize ads
TikTok Pixel – for measuring the effectiveness of TikTok ad campaigns

You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We may share your data with trusted third parties, including:

Marketing and advertising platforms (Google, Meta, TikTok)
Email marketing providers (e.g., Mailchimp or similar tools)
CRM systems for lead and customer management

We do not sell or rent your personal information.

5. Your Rights and Choices

You may:

Request access to or correction of your personal data
Opt out of marketing emails at any time via the “unsubscribe” link
Disable cookies via your browser or opt out of certain trackers

To exercise your rights, email us at [email protected].

6. Data Security

We implement reasonable measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Company: Flexonova PLT
Address: Wisma Suria, Level 3, Jalan Teknokrat 6, 63000 Cyberjaya, Selangor, Malaysia

10. International User Rights

If you are located in the United States, United Kingdom, or Australia, you may have additional rights regarding your personal information.

For California Residents (CCPA/CPRA)

You have the right to know what personal data we collect, use, or disclose.
You have the right to request deletion of your data.
We do not sell personal data to third parties.
You may contact us to exercise these rights at [email protected].

For UK Residents (UK GDPR)

You have the right to access, correct, or delete your personal information.
You may object to or restrict certain processing activities.
You may file a complaint with the Information Commissioner’s Office (ICO).

For Australian Residents

You have the right to access and correct your personal data under the Privacy Act 1988.
If you have concerns, you may contact the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, contact us at [email protected].